Privacy policy

This Web site is owned and managed by:

Canvas Dreams, LLC dba Canvas Host, LLC
921 SW Washington St.
Suite 700
Portland, OR 97205

and is be referred to in this privacy policy statement as “Canvas Host”, “We”, “Our”, and “Us”.

Canvas Host is committed to protecting your information and right to privacy with respect to any information We collect from you as a result of communicating or doing business with you.

This statement discusses the types of information We collect about you, how We use it, and the options available to you about how We use that information.

Regarding Collected Browser Information

This Web site automatically collects information from your Web browser about your access of the site. The information is stored on standard Web log files on the Web server for later reporting. The information collected includes your IP Address (your location on the Internet), the type of Web browser you are using, the operating system of your computer, any Web pages and/or files of this Web site that you requested or searched for, and the date/time when the activity took place.

We collect and analyze this data with internal log parsing software strictly for traffic usage and reporting purposes. We do not provide any information regarding your use of this Web site to any third party company.

Regarding The Use Of Cookies

This Web site collects information from you with temporary, session-based cookies. Cookies are bits of data set in your Web browser by this Web site that are used to uniquely identify you as you visit and use this site. Examples of how the cookies are used include if you enter a coupon code into a form on this Web site to activate the redemption value, or if you log into the online Customer Support area and are authenticated as a current customer. During such activities, this Web site must be able to identify you so that you may be credited the coupon value or be granted access Customer Support, and does so with a temporary cookie so that you can be uniquely and accurately identified. Upon closing your Web browser, any session-based cookies will expire immediately and be automatically deleted from your browser by your computer.

You can set your Web browser not to accept cookies or notify you when a new cookie is received. This will interfere with your ability to use Coupon Codes, and will prevent you from gaining access to the Customer Support area.

Regarding The Collection Of Personal Information

All personal information provided to Canvas Host by unregistered users is purely voluntary. In order to sign up for services with Canvas Host through Customer Support, We will ask you to provide complete contact and billing information, including your name, billing address, email address, phone number, and credit card information.

All personal information collected through Customer Support is securely stored. Billing information is encrypted by the Web server for security and only accessed by authorized Canvas Host staff members.

Regarding Our Use of Collected Personal Information

All collected personal information is used to facilitate managing and billing your account, contacting you regarding your account or services you have purchased from Us, and providing customer service and or technical support to you regarding services you have purchased from Us.

Canvas Host may from time to time send out notifications from Our Customer Support service regarding upcoming technical maintenance windows that could affect your service. In such a case, We will notify you by email using the email address on file for you.

Canvas Host also sends out periodic email newsletters with updates about the company or service lines. We only send this newsletter to you if you checked the Newsletter box in your account profile at the time you signed up for service with us.

Regarding The Protection Of Your Personal Information

Canvas Host limits access to your personal information to authorized employees and representatives. We do not share any personal information about you with any third party or affiliated company, unless We have contacted you directly to ask your permission and you have granted Us that permission.

The only cases in which We will disclose personal information about you would be if We are required or compelled to do so by a court order, legal process, subpoena, or criminal investigation, or if We feel We must take action due to suspected illegal activities, violation of Our policies, fraud, or any other situations where We must comply with the law.

Regarding Your Control Of Your Personal Information

You may log into the Customer Support system at any time and change all contact and billing information stored on your account, as well as modify your preference of receiving Our email newsletter.

Regarding The Storage And Destruction Of Personal Information

Canvas Host will only store your personal information as long as you are a customer of Our services. If you are a customer and choose to cancel your use of Our services, We will delete all personal, contact, and billing information from Our Customer Support system.

Regarding Our Promise To Protect Your Information

Canvas Host respects your right to privacy and wants you to know that We will do everything to protect your personal information. All information about you is stored on Web servers at Our secure Portland, Oregon data facility, which is physically secured by biometric and passkey checkpoints. Our Web servers are monitored by 24/7 video surveillance and locked in secure rackmounts to further prevent physical access by unauthorized parties. The network providing service to the Web servers utilizes state of the art firewall and brute force detection to prevent unauthorized access from any source inside or outside of the network. We restrict all access to your information to only those authorized members of Our staff and agents and only for the purpose of supporting your service needs.

We do not, however warrant or guarantee that your personal information will be protected against unauthorized access or loss, and We do not accept liability for the security of any information you have provided Us.

Regarding This Privacy Policy

We reserve the right to change this policy at any time. Any changes made to this policy will be posted on Our Web site and be made accessible from the Legalese section of Our site and the Privacy Policy link at the bottom of each page.

Please send all questions or comments about Our privacy policy to:

Canvas Host, LLC
921 SW Washington
Suite 700
Portland, OR 97205
800.574.4299 Toll-Free
503.914.1118 Portland Metro
503.259.9277 Fax

Please contact Our Customer Service department or ask to speak directly with an Administrator if you believe We have not acted in adherence to this privacy policy.

Last Revision Date: December 2, 2013